At LancasterFBC - Flagstone, Brick & Concrete, we respect your privacy and are committed to protecting your personal data. This privacy policy will inform you about how we look after your personal data when you visit our website and tell you about your privacy rights.

Quick Summary

We collect minimal personal information only when you contact us for quotes or services. We use cookies to improve your browsing experience and analyze website traffic. Your information is never sold or shared with third parties for marketing purposes.

Information We Collect

We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:

Identity Data includes first name, last name, username or similar identifier.
Contact Data includes email address and telephone numbers.
Technical Data includes internet protocol (IP) address, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Usage Data includes information about how you use our website, products and services.

How We Use Cookies

Cookies are small text files that are placed on your computer or mobile device when you browse websites. Our website uses cookies for the following purposes:

Necessary Cookies: These cookies are essential for the website to function properly. They enable basic functions like page navigation and access to secure areas of the website. The website cannot function properly without these cookies.
Analytics Cookies: These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. We use Google Analytics to help us improve our website and services.
Marketing Cookies: These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
Preferences Cookies: These cookies enable the website to remember information that changes the way the website behaves or looks, like your preferred language or the region you are in.

Google Analytics

We use Google Analytics to help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://policies.google.com/privacy.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.

Managing Your Cookie Preferences

When you first visit our website, you will be presented with a cookie consent banner that allows you to choose which types of cookies you accept. You can change your preferences at any time by clicking on the "Cookie Settings" button in the footer of our website.

Manage Your Cookie Settings

Click the button below to review and update your cookie preferences:

Most web browsers also allow some control of cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

Contact Us

If you have any questions about our privacy policy or how we handle your personal information, please contact us at:

LancasterFBC - Flagstone, Brick & Concrete
Email: matt@lancasterfbc.com
Phone: 519-671-3323

Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page.

This privacy policy was last updated on January 15, 2025.

Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.

Your Rights

Under Canadian privacy legislation, you have the right to:

Request access to your personal data
Request correction of your personal data
Request deletion of your personal data
Object to processing of your personal data
Request restriction of processing your personal data
Withdraw consent at any time

To exercise any of these rights, please contact us using the information provided below.

Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. We limit access to your personal data to those employees and contractors who have a business need to know.